NOMNEYVirtual ClosetGet the App

Support

Questions about your closet, an order, or your account — here's how to reach us and handle the common ones yourself.

Contact us

Email nomneyvirtualcloset@gmail.com. Include the email address on your account and, for an order issue, the order number from the Orders tab.

Delete your account

You can delete your account and its data from inside the app:

  1. Open the app and go to Profile.
  2. Tap Settings.
  3. Choose Delete account and confirm.

This removes your profile, wardrobe items and photos, saved looks, and preferences. If you can’t sign in, email us from the address on the account and we’ll process the deletion for you.

Report a listing or a seller

Open the listing, tap the report control, and pick a reason — a prohibited or unsafe item, a misleading listing, a counterfeit or IP concern, or harassment. You can also block a seller so their listings and messages stop reaching you.

Store owners

Verification, inventory, orders, and payouts are all handled in the app under your store profile. For anything verification-related, email us with your store name and the account email you applied with.